Does changing hotels incur the fee?
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Posted by gameshoppeguy

Pretty straight forward question does changing hotels incur the $50 fee? Thanks for helping.

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Posted by stiehle

Nope, from everything I've read and the 'official' posts, only canceling your room incurs the fee.  You can change your room a hundred times (through the housing portal) and never incur a fee for doing so.

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Posted by d-detrick

Cool, I was just going to ask about that.Thank you.

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Posted by pcorey

Also, they are serious about the no exception to the cancellation fee policy. I accidentally booked a room out of town, immediately cancelled and booked a room downtown. This was my first time booking an in block room and I didn't fully understand the policy.  I was basically told, "sucks to be you" by customer service.   

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Posted by austicke pcorey

pcorey wrote:Also, they are serious about the no exception to the cancellation fee policy. I accidentally booked a room out of town, immediately cancelled and booked a room downtown.

You should have just modified your existing reservation to change hotels. No cancellation fee.

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Alec Usticke, Fans of Gen Con Facebook Group

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Posted by pcorey austicke

austicke wrote:
pcorey wrote:Also, they are serious about the no exception to the cancellation fee policy. I accidentally booked a room out of town, immediately cancelled and booked a room downtown.

You should have just modified your existing reservation to change hotels. No cancellation fee._____________________________________
Alec Usticke, Fans of Gen Con Facebook Group
Yes, I am very much aware of what I should have done.  I don't mean to be snarky, but this is the second time you've told me this and it is no way helpful. Please stop rubbing salt in the wound.

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Posted by austicke

Sorry, pcorey, I didn't realize you were the same person nor that I was rubbing salt in the wound.

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Alec Usticke, Fans of Gen Con Facebook Group

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