Is Gen Con going to be mailing badges and tickets, this year? Upon ordering my badge, it defaulted me to Will Call pick up, and I saw no option to choose otherwise. I've had my stuff sent to me for years to avoid standing in the Will Call line. In my packets, I found an option to change my default shipping method, but it won't let me. I already sent customer service an email questioning this, but though someone else may already know, or at the very least might be having the same experience.
You should be able to change it here.
Alec Usticke, Fans of Gen Con Facebook Group
According to Mike, you can change to Mail on your "My Packets" page.
Gen Con, LLC.
Yes, that's where I attempted to change it, and it wouldn't let me. I get an error message:
I've let Mike know of the problem.
I'm having this same problem, but I do have a credit card on file. I'll contact customer service.