Badge sales begin with Gen Con Indy Badge Registration on May 23, 2021 at noon (Eastern). Children 11 and older must have a badge to attend.
When badges go on sale and you are ready to purchase your badge, follow these easy steps:
TIP: In order to purchase multiple badges in a single transaction, you will need to first add your friends to your Friends and Family list. Once your friend has approved your friend request, you may select the "Get a Badge" link in the top right of the page and select the badge type you wish to purchase. Then, check each friend's name for whom you wish to purchase a badge and add them to your cart before checking out.
USPS PRIORITY MAIL (Recommended)
This delivery option provides you with fast three-to-five day shipping for only $10, and includes tracking and signature confirmation for your peace of mind.
Will Call allows you to pick up your badges and event tickets at the convention. However, Gen Con recommends the USPS Priority Mail option, when available. If you are concerned with spending time in line or plan to attend events that start early in the day, USPS is your best option.
If you need to exchange or refund your badge, please contact Customer Service directly and they happily will assist you. Refund requests must be made by email.
Gen Con 2021 Badge Refunds
If you currently have a 2020 badge but either cannot or choose not to attend the 2021 convention, you have the following options by emailing [email protected]:
*Badges purchased in 2021 are not eligible for rollover, but can be refunded until July 30, 2021.
Due to increased call volume and limited resources at this time, you will get a faster response by emailing us with customer service inquiries.
All badge refund requests must be sent by email.
If you are requesting a refund, please include the Gen Con ID number for the account used to purchase the badge(s) (find it next to your name on your account), the name on the badge(s) to be refunded, and the type of refund you are requesting (to your credit card minus the processing fee, or to system credit with no fee). If you rolled your 2020 badge over to 2021, you do not need to email us. They will automatically be rolled over!
Email: [email protected]Phone: (206) 385-1967