Jobs: Sales Administrative Assistant

Gen Con LLC produces Gen Con, the largest and longest-running annual event devoted to tabletop gaming culture in North America. The convention, which began in 1968 in Lake Geneva, WI, attracts over 70,000 attendees and 500 exhibiting companies each year. During the convention, attendees can participate in over 20,000 ticketed events representing a wide array of board games, card games, roleplaying games, seminars, entertainment events, and more. Gen Con takes place each August in the Indiana Convention Center, Lucas Oil Stadium, and surrounding hotels in Indianapolis, IN.

Gen Con is committed to creating a world class attendee and exhibitor experience at the convention. The Sales Administrative Assistant will play an integral role in ensuring an organized and engaging Exhibit Hall experience.

Work Type: Part-Time Employee, 15 - 30hrs

Salary: $23 - $28 per hour, DOE

Work Location: Remote


The Job

We are looking for a Sales Administrative Assistant to support the Exhibit Hall Manager in supporting Gen Con’s Sales and Relationship Management Team:

  • Work closely with Exhibit Hall Manager to prioritize work, communicate with Exhibitors, and design/support organizational systems. Duties will include calendar management, email/phone communications and preparing daily reports in partnership with Exhibit Hall Manager.
  • Proactively manage Exhibitor Team's daily needs --- attend to Exhibitor requests, field inquiries; such as badges, hotel rooms, upgrades to booths. Be a resource for Exhibitors getting connected to the right resource.
  • Manage high impact programs that contribute to a world-class convention; including tracking and managing deliverables for Exhibitors.
  • Attend Gen Con in Indianapolis, IN to support the execution of the Exhibit Hall and interface with Exhibitors, attendees and staff. A comfort in attending large scale events is necessary, as the event can top 70k people in attendance.

WHAT YOU'LL DO

  • Create and manage tracking systems and spreadsheets in Microsoft Excel for deliverables.
  • Frequently interact with exhibitors, partners, and sponsors, including emails and phone calls
  • Calculate, organize, and manage Gen Con's Exhibitor priority points system.
  • Manage preshow and onsite donation, Community Row and Maker's Market
  • Use 3rd party email database to manage Exhibitor communications.

Qualifications

  • Stellar communicator – can easily flex communication to a variety of audiences inside and outside of the organization.
  • Can quickly zero in on the critical few tasks and create focus, eliminating roadblocks as they come up
  • Comfort and composure in managing high impact details from both internal and external customers
  • Demonstrate experience in meeting the expectations/requirements of internal and external customers, acts with customers in mind
  • Proficiency in Microsoft Office Suit of Apps, with an emphasis on Excel and Outlook
  • 2-3 years of previous experience as an Administrative Assistant or similar work experience

You would be great fit if:

  • You thrive in a fast-paced, collaborative team environment, contributing positively to collective problem-solving and idea sharing.
  • Are self-motivated and proactive, demonstrating a keen sense of ownership over projects and tasks
  • Interested in tabletop gaming and geek culture

Working at Gen Con

Position requires paid travel to Indianapolis, IN to work the convention at least once per year as well as occasional scheduled trips to our headquarters city in Seattle, WA.

Gen Con supports a fully distributed workforce, with employees working remotely across the United States.

Gen Con is an equal opportunity employer, and we value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender presentation, sexual orientation, age, marital status, veteran status, or disability status. We are committed to hiring and cultivating a diverse team and inclusive environment.

Interested?

Email your resume and cover letter to [email protected].