Event Team

It takes a village to make a convention the size of Gen Con possible! Join the ranks of the best and become a member of the Gen Con Event Team.

You provide time, talent, and expertise in exchange for varied levels of compensation and an opportunity to meet people who share similar interests. Who knows, maybe you'll even discover a new appreciation for the show!

Event Team roles are paid positions with benefits based on the amount of time you want to dedicate during the convention. It is open to those at least 18 years of age.

For those who are interested in becoming a part of the Gen Con family, learning the ins and outs of running a convention, and are prepared to work more than 36 hours over the course of the show, apply at the Apprentice Level of our Mentorship Program and work your way up through the ranks!

Interested in joining? Applications for the Event Team Apprentices go live on January 26 at noon (ET) and must be completed by June 30.

We no longer recruit workers at the Page level. If you wish to work in that capacity please contact BCforward at [email protected] starting on January 26. Please include your name, state of residence, contact information, and whether you are a previous employee.

Support Team

  • The Support Team helps stock coupon books, checks badges, stocks program book bins, line control, etc.
  • They must commit to working a minimum number of hours determined by BCforward.
  • Shifts are scheduled in four-hour increments.
  • These positions are recruited and coordinated through our staffing agency BCforward [email protected] and are no longer part of the Event Team Program.

Please include the following in your initial contact with them:

  • Name
  • State of residence
  • Whether you're a previous employee
  • Contact information

Support Team Benefits

  • $10 an hour for hours worked**
  • Support Team members do not receive compensation for housing or travel. A 4-Day Badge will be provided by BCForward. Badges will not be available for housing opening. If you need a badge for that or Event Registration please purchase one and Gen Con will refund it 4-6 weeks after the show, once a timecard has been confirmed.

Mentorship Level 1 — Apprentice (36-40 Hours)

  • Apprentices are assigned to a department or Captain to learn the ins and outs of departmental positions.
  • Previous Gen Con experience, either as a Support Team member or an attendee, is strongly encouraged.
  • Apprentices will receive an Event Team vest, to be returned at the end of the show.
  • A limited number of Apprentice positions are available each year.

Apprentice Benefits

  • One Event Team T-shirt
  • Flexible daily schedule, determined with the rest of your team
  • A full refund of your 4-Day badge purchase*
  • $10 an hour for hours worked**

Mentorship Level 2 — Deputy (40 Hours)

  • After 1-2 years as an Apprentice and depending on peer reviewed performance assessments, Apprentices become eligible for promotion to Deputy.
  • Deputies are given more leadership responsibilities at the show and are often placed in charge of certain areas if Captains are not available. They are part of the Gen Con Event Team and must be knowledgeable in their particular department as well as Gen Con's Show Policies and Event Team Policies.
  • Deputy positions are invite only.

Deputy Benefits

  • Hotel accommodations to be shared with one other Deputy or Captain
  • Flexible daily schedule, determined with the rest of your team
  • Access to the Captain Lounge in the Show Office
  • One Event Team Vest — to be returned at the end of the show
  • One complimentary Event Team badge
  • Points accrued to be redeemed for Gen Con Swag donated annually by exhibitors
  • $10 an hour for hours worked**

Mentorship Level 3 — Captain (40 Hours)

  • After 1-2 years as a Deputy, depending on peer reviewed performance assessments, Deputies are eligible for promotion to Captain.
  • Gen Con views Captains like a second family. They are on-site leaders, have authority over their specific areas, and report directly to a Gen Con department head. All Captains must be knowledgeable in their specific areas as well as Gen Con's Show Policies and Event Team Policies. Many Captains come in before the show opens up to help with set-up, sometimes starting as early as Sunday afternoon.
  • Captain positions are invite only.

Captain Benefits

  • Airfare or travel accommodation to and from convention+
  • If driving, mileage reimbursement to and from convention and parking fees if arranged with your department head before the show+
  • Hotel accommodations to be shared with one other Deputy or Captain
  • Flexible daily schedule, determined with the rest of your team
  • Access to the Captain Lounge in the Show Office
  • One Event Team Vest
  • One complimentary Event Team"badge
  • Points accrued to be redeemed for Gen Con Swag donated annually by Exhibitors
  • $10 an hour for hours worked**

+ Travel expenses exceeding maximum budget amounts will be the responsibility of the Captain. Mileage reimbursement rates are paid out at current IRS standard.

* Badge refunds will be processed via the original method of payment within six weeks of a completed timecard.

** Hourly rate, less applicable federal and state taxes, paid via direct deposit two weeks after the show.

For additional information regarding the Event Team, check out the Event Team Policies or Event Team FAQ or contact the Customer Service & Event Team Manager at [email protected] or 800-529-3976, x3806.


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