How do I stop my wish list from processing?
Posted by helenbb

I got in, but accidentally clicked the wrong thing, and my wish list is processing again. I have tickets in my cart, but can't check out because the wish list is processing. 

How do I stop it from processing so I can check out?

Posted by taralas

You cannot. Once it is submitted, you have to wait. Just hope that you can get the list processed before the tickets you had expire in 2 hours.

Sorry.

Posted by dantenova

Don't worry, you're not the only one that did this...4689 in line... :(

Posted by helenbb

I'm just sitting here, trying to keep my Gencon account 'active' so my cart doesn't expire before the wishlist processes again.

Thanks for the responses.

Posted by marimaccadmin

You have two hours of inactivity, so refreshing does reset that 2 hour timer.

Marian McBrine
Event Coordinator
Gen Con LLC
 

Posted by helenbb

But if I'm going through the site or deleting something from my cart, that's activity, right? 

Posted by thejoltess

I understand it is any activity on the site (adding/deleting) would ensure you don't time out. It is if you leave the site for 2 hours that the cart will empty itself.

Posted by marimaccadmin

Yes, even refreshing the page is activity.

Marian McBrine
Event Coordinator
Gen Con LLC

Posted by helenbb

It worked and I was able to check out. Thank you everyone who posted!

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