My credit card was charged $50 from q rooms. I don't have a reservation and never made a reservation. I can't find how to contact GenCon about getting this fixed
Customer Service hours are Monday-Friday, 9:30 am – 5 pm (Pacific).
GEN CON HOUSING CONTACT INFORMATION
The Gen Con Housing call center will operate concurrently with Housing Registration opening on February 9, 2020. The call center will close at the end of the convention on August 2, 2020.
Daily Hours: 10 am – 6 pm (Eastern), Mon–Friday, except national holidays.
Call Center Phone: (317) 688-1323
Call Center Email: [email protected]