If I'm reading the refund policy right, it's now too late to cancel/refund an event ticket I purchased during pre-registration.
Am I reading this right? And if I am, how can I get myself out of the event so I can at least open the event slot up for someone that wants it?
Yes, that's correct, since pre reg has ended and tickets started printing, you'll have to wait till we get onsite to refund any tickets. There is no way at this point to cancel that ticket until you get to Gen Con.
Gen Con LLC
Can I do that right after I get my Will Call business settled on Wednesday?
Yes, while they're open you can walk right over to the Customer Service line and return tickets.
On Wednesday, customer service is open noon to 9pm, so yes, as long as you will be there during those hours. Although Will Call is open all night Wednesday, customer service is not.
Sounds good. At least I can get it out of the way quickly.
If I intend to cancel an event ticket to register for another is this done? Thanks!
ie both events are in the same time slot and I cant register for the one I actually want to go to