I have a friend who at the last minute is unable to go to Gen Con. She has a four day badge and many event tickets. She will be unable to get to Indianapolis but would like to know if there's anyway to get a refund for her badge and events. The only information she can find right now is that she has to go to the customer service desk on site, but she will not be able to make it to Gen Con at all. Is there anyway she can get a refund without having to be there?
I think we are past the point of badge refunds.
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No one there I'd expect. The offices are closed for them to come to Indy. The return tickets for credit on the website is only available until the cutoff--that's when tickets are printed. If you are nearby, she can give the tickets, not badge, just tickets, to you and you can turn them in, and she will get a refund to the original method of payment less the 5 percent fee.
If her tickets and badge are will call I am reasonably certain she is out of luck.
I've heard from a few people on Facebook in this same situation. The best I could advise them is to email Customer Service and hope they're lenient when they get to it after the con. They're probably out of luck though.
Alec Usticke, Unofficial Gen Con Indy Facebook Discussion Group
Anyone know if there is a way to transfer your badge to another person? I have a friend in a similar situation but he found someone that wants to go that doesn't have a ticket.
Event tickets can be used by anyone with a valid badge.
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Hey, my badge was never delivered and is being returned to sender. Can i get it at will call?
Gen Con LLC
sooooo ... i see people saying they can't attend & looking to offload tickets. I'm the kind of idiot they're looking for ... i booked a hotel but have just realized that somehow i overlooked buying badges. i see in earlier posts that badges are nontransferrable, sold out, and not for sale onsite. does anybody on here know any legit way to get a badge for thurs & friday at this point. omw up from TN right now & disappointed beyond belief :'(
I'm sorry, but there is no legit way to transfer a badge.
Gen Con Forum Moderator
So then i'm looking for any legit way to get access ... because otherwise i'm 7 hours from home and stuck for three days waiting on my bud - who bought badges, because ironically i warned him they were running out ... and then forgot to buy my own :-/
i'll bus tables, hand out flyers in a chainmail bikini, whatever it takes. Help!