So, long story short-the name I go by and my legal name aren't the same. I'm having it delivered so I don't need to worry about id at will call, and its still going to be me wearing it. I just wondered if the name on the badge has to be my legal name? Thanks.
Customer Service & Event Team Manager
Gen Con LLC
Mike, this sounds weird, but for many transgender people, their name they go by may not match their ID yet (and many states you cannot get your ID changed until way down the process, if at all).
I'm not saying anything about the OP's situation (it likely is completely different), but it is something to think about in your policies and procedures for IDs.
Edit: Fixed a word.
That's why, actually. (BTW, transgender is what I am, not so I'm not a transgendered person I'm a transgender person. Just an fyi.)
I'm not honestly sure what the con can do as a replacement (other than having a separate "badge name" and back-end name that matches ID)... well maybe credit card number matching.
It would seem appropriate that badge-name changes for such a circumstance be handled by Special Services. I don't know whether they do that kind of thing already (but come on, it has to have happened sometime before) but at least it's a suggestion for GenCon admin.