I have sent 3 requests for help with an issue I'm having obtaining badges. Essentially this:
I attempted to pick up 4 badges (and a wristband) on Wednesday, was denied for three of them (wife and two kids who are minors and too old to be admitted with a wristband), and was told by the will call volunteer that they needed to come by with ID (which the kids don't have) to pick up their badges. In the past, I've bought the Family Fun Day pass (or whatever it was called) and picked up the whole gang's badges by myself (it's miserable to force a 4-year-old to wait in a massive line).
All I need it this: How do I pick up the rest of the badges I've already paid for?
So far, I have been ignored both in-person (I asked for a manager at will call, but was ignored by the will call volunteer), and via email (3 messages to email@example.com with no reply).
I want to attend Gen Con on Sunday, with my family. Please help.