I'm looking at some information regarding Will Call and will forgo the rant about the will call wait times for the moment.
So I had some family surprise me on Saturday night by coming to join me at GenCon this year.
On Sunday, I wanted to purchase badges for them to walk around the con - some of them were previous attenders (who I had already set up as friends) and some were first-timers. I set the new ones up as friends and then bought badges for all of them.
I went to the hall and arrived prior to them. I was somewhat dismayed at the long will call line but figured since they were not there and I had purchased their badges (and the only way I could do that was by them approving my friend request) that I would get in line and pick their badges. That way, when they arrived, we could hit the ground running.
No can do - the attendee had to be present and present id in order to get their badges.
So, I have a few questions:
- What is the rationale behind making every attendee stand in line for their badge and show an id? (which will answer the question about the purchaser picking up the badges instead)
- Has there been thought given to the elimination of issued plastic badges? I know this year they went to electronic ticketing for events but what about badges? Yes, a physical print out from an email would be easier to duplicate than a plastic badge but if someone wanted to make a fake badge, it would not be that hard as it stands now.
- Also, why does each attendee have to have a unique email address?
I know this is complaining in some small part but I'd also like for the process to be simplified for the benefit of others as well.