I made a good faith effort to join the below event on time and so did the others attending and GM'ing. Discord gave us all a poor connection and never allowed me to Connect at all (yes I did check all my settings many times and have used it before). Is it possible to get a refund for this ticket since I was unable to play in the event? Gencon Online does need a way to notify Gencon when there was a problem with an event.
Rowan, Rook and Decard
Send a note to [email protected].
Gen Con, LLC.
Thanks. I did and the problem was resolved.