I just purchased events for Gen Con 2021 and when I go to my schedule, all I see is my (concluded) events for last year's virtual Gen Con, and not the events I just purchased. I know at least one other person is having the same issue.
The Dev team says:
"It may take some time before events they just purchased ticket for appear on their schedule. We’re working through a big queue of schedule updates."
Mine is now showing this year's events but is also still showing last year's Gen Con Online events.
They're working on it. They haven't given an ETA for the fix.
And an update: Just about to test the hotfix for returning tickets via Transactions, and seeing events only for the current con.
Of course they told us a second after I hit "Post".
Thanks for the updates, roderick.
Dev Team says:
"Customers can now return tickets they purchased via their transactions page and should see only events for the selected convention in their schedule."
One way to hide all of your previous years events is to go to your Profile > My Schedule
When you are in your schedule, click on the "Filter Search"
Click on "Status"
This should hide all of your previous years events.
(It's not perfect, but it does give you one option while they are fixing the issue)
Thanks, aaronmlopez. Gen Con fixed the bug though (at least for me).
Alec Usticke, Fans of Gen Con Facebook Group