Issues verifying my address to get badge shipped
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Posted by ace74

Hello,

I will be travelling to Gen Con from Canada so I would really like to have my badge before making the trip and not deal with a "Will Call" situation. Can someone let me know what could be causing an issue with verifying my shipping address? Without the verified address I can't complete my transaction.

Thanks!

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Posted by remnant

Hmm have you tried a direct call to customer service or an email?  Immediacy of that method might be a bit faster.  Good luck!

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Posted by ace74

Very quick callback from customer service and it's because I'm located in Canada that I can't verify my address and get the badge shipped to me. Oh well. I guess I will be doing the "Will Call" thing after all.

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