So, sadly, I may have to get my badges refunded. I know there's a $10 fee per badge to do so. My question is, the FAQ says refunds are processed to the credit card or form of payment that was used to purchase them. I used a bank credit card that is no longer valid as my cc number was compromised and the bank issued me a new one. How will this effect my refund if I have to get one?
Please call your bank. Almost every refund that is done to the no longer valid card still remits to your account since it is on the same bank and overall account.
Customer Service & Event Team Manager
Gen Con LLC
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