You can't exchange it, but you can return it for system credit. To return a ticket, simply log into your Gen Con account and click on your name. This will take you to your Home page. (Or you may go to the “My Transactions” page from the drop-down menu.) There you may click “Return Tickets” and check the box next to each ticket you wish to drop. The full amount of the ticket will be returned to your system credit (no admin fee). Remember, system credit is non-refundable, non-transferrable and does not expire, so it can be used to purchase badges or event tickets for this or a future Gen Con Indy. For refunds to credit card, please continue to email us at [email protected].
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