It's a bit of a shift this year, so we still need to update some corners of the site to clarify that refunds during pre-reg should be automatic, but after that GMs will need to request refunds as they have in the past.
Basically, if you get your GM badge before June 15th or so, then we'll be refunding it automatically as we go through and check on duplicate badges. You shouldn't need to request a refund, but if you haven't gotten notification about one by that point, definitely drop us a note so we can confirm the situation.
After fulfillment begins and we start printing and shipping attendee badges, all refund will be issued after the convention, so you'll need to bring your attendee badge to GM HQ onsite and drop it off by Thursday to request a refund.
Does that make sense?
And I believe GM HQ is open until 8 pm on Wednesday, but remember only the event organizer (or folks they have authorized) can pick up GM badges. Individual GMs cannot. We'll confirm the schedule when we get closer to the show, so you'll want to check in again later.
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