First of all, I had the correct address entered when I ordered my badge. I then (weeks later) ordered a separate badge and specified it be sent to a different location. I did not change my shipping address.
GenCon did. When I looked at my profile, suddenly, I was no longer a resident of Wisconsin.
Tl;dr: I input the correct information for my badge, ordered a separate one weeks after I ordered mine, and it therefore should have come separate.
Now, as to your amateurish attempt to bait me.
First of all, I have BPD--I don't do well in social situations in which I am stuck for long periods of time surrounded by a lot of noise and crowds. Now go ahead and tell me I should reconsider going because of that...
Yes, I've been to GenCon before and realize what it means. Here's the thing--out on the concourse, I can retreat and get away from crowds no problem. Hard to do that in line while little baby sonofabitch screams for an hour because his diaper needs to be changed and his mother doesn't want to lose her place in line.
Had GenCon not changed the shipping address for my badge, I wouldn't have to endure standing in line at all. The correct information was entered both times weeks apart. There is zero reason they should have went to the same address, and zero logical reason why GenCon insists upon shipping everything to the same address when most people who attend attend with friends living in separate cities. If they try to say it's to save money on shipping I call bs. I work in retail and know that it costs them pennies on the dollar. Woo. They may save a whole $1000. And then take in several million over this weekend.
i guess next time I'm going to insist upon overnight and pay the shipping myself.
EDIT: Apparently, I can't post in here anymore--being critical of GenCon brings out the thought police, clearly. let's see if I can edit a response in.
Updated information: I canceled the pass that was supposed to go to my ex well before July 2nd, and I have the emails to prove it, and they still sent her a pass (meaning my refund was not issued and I'm out extra money), and they sent them to her after her pass was canceled. Their screwups got compounded from one error to the next.
Tell me again how it was my fault.
GenCon's customer service is a ****ing joke.
Edit 2: Still getting 500 errors every time I post. What a shock. Can't post anywhere without getting a 500 error. What, I hit a nerve or something? Too bad. I have the emails to prove you stole $100 from me by failing to cancel my ex's badge after you were duly noticed per your own cancellation policies. You can block me all you want from posting, but you can't get rid of evidence that you defrauded me $100.