Has anyone had any issues with returning the generic tickets at the end of GenCon and it not showing up as system credit or a credit to your credit card?
I returned my generic tickets back in August and was given a receipt for the refund, which I've since thrown away. This weekend while checking my account it shows no system credit and I've gone back through my credit card history and see no refund there. I've emailed customer support about the issue but for some reason my transaction history doesn't show I did the refund.
Last year was my first GenCon and I can't wait to go back this year! I was just wondering if this has happened to anyone else. Maybe I did something wrong. I wish I took a pic of the receipt. If I have any left this year I know I'll be taking that pic this time around.