Housing portal won't refresh
Posted by raemis

I'm trying to access the portal after making a reservation, and when I click the link on my page, I get "You cannot access an existing Reservation via this method". The page says to refresh, but refreshing isn't doing anything. 

Posted by stiehle

I seem to be having the same problem.

Posted by marimaccadmin

It was down earlier, I would try back in a bit.

Marian McBrine
Event Coordinator
Gen Con LLC

Posted by stiehle

I still can't access the housing portal reservation I have (just idly checking every now and again to see if anything new opened up), and I'm actually starting to get concerned now that it's been nearly two days.  When I click the Reservation button on my Housing page, the webpage tries to open for about ten or fifteen seconds, then I get this message:


The operation you requested did not complete in a timely manner. 
Please try again or contact Passkey Support

Thank you for your patience.
The Passkey GroupMax Team

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