Not seeing my events linked to my account.
Posted by granamere

Good day,

I am running these 2 events for AAW games.

https://www.gencon.com/events/189906
https://www.gencon.com/events/189907

Unfortunately I do not see them linked inside of my EO/DM Dashboard. Is there something I need to do on my side?

Thanks in advance,
Steven Wiley

Posted by roderick

Send a note to [email protected], with your name, the problem, and the Event Numbers and they'll sort you out. 

Posted by granamere

Thank you. I have emailed.

Posted by derekguder

It does not appear that you submitted those events, so they are not going to show up in your EO/GM Dashboard, unfortunately.

It looks like you are listed as the GM for the first event, at least, so it should show up in your schedule - click on your name at the top right to see your schedule and the events should be listed there.

If there are not, check in with the event organizer who submitted them to confirm what email address they entered to list you as the GM - they need to use the same email as you have in the account you're signed into. If those don't match, they can reach out to [email protected] to update it.

-
Derek Guder
Senior Event & Program Manager
Gen Con LLC

Posted by granamere

Thank you. I am listed as the GM on both. Since AAW Games submitted the event does that mean Rory Toma (The other GM) will need to be there to take tickets? Is there anything that I will not be able to do other than not see it in the EO/GM Dashboard?

I should have also stated this is my first time doing this so I am learning. :)

Thanks,
Steven Wiley

online
Posted by marimaccadmin

You are now listed on both, so either the event submitter, or any listed GM, should be able to take the tickets.

Marian McBrine
Event Manager
Gen Con LLC

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