I took a test today and have covid, and can no longer attend, is there a way to roll over the badge to next year? I tried calling customer service and said 'we're not monitoring calls, we're all at gencon'. hoping to do this before it's too late.
Official answer: No.
Unofficial answer: Email customer service and ask for an exception. They certainly don't want you showing up with COVID. I wouldn't expect a response until after the con though. They're kind of busy.
I am in the same boat, I tested positive last night. I was able to unravel hotel and parking with no issues and full refunds. GENCON is the only question mark. I see thier policy, but sent them a request and hoping for the best.