Final Reminders
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Posted by derekguder

Last Chance to Check on Questions
We're onsite in Indianapolis now, starting to set up. This is your last chance to check on any questions or potential issues before the show starts and you'll need to stop by GM HQ or an Event HQ to go over any issues, and our options to troubleshoot issues at that point will be very limited.


  • Have you confirmed your event tables?
  • Are your events in order? Is everything listed properly?
  • Are any of your events sold out (or nearly so) and do you want to try to expand any of them?
  • Have you assigned your GM badges? Remember - if you have not requested an allocation and assigned the badges online, they will not be available for pickup at GM HQ on Wednesday night.

Send any questions or concerns to events@gencon.com as soon as you can so we have time to address them. If you do not receive a response before you arrive onsite, stop by GM HQ to follow up.

Confirm All Players Have Badges
Double-check to confirm that all of your players have valid badges before starting your events, and that they are openly displayed. Ops will be periodically checking events and nobody wants to have to interrupt the event for something as simple as a badge check.

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Posted by coleme1020 derekguder

DG,

Just checking to make sure... we had a ticket bought that will not be used now, and want to put it up for grabs to anyone interested. We see that we cannot return any tickets and even got an email (though somewhat generic since we got the same response for a different predicament) saying the same thing. Thank you for your time, hard work, staff, and passion for games.

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Posted by austicke coleme1020

coleme1020 wrote:We see that we cannot return any tickets and even got an email (though somewhat generic since we got the same response for a different predicament) saying the same thing.

Huh? It's a Gen Con event ticket? You can return those at Customer Service.
 

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Posted by derekguder

Just bring the ticket to Customer Service onsite for a refund. There's no other way to open up the seat.

-
Derek Guder
Event Manager
Gen Con LLC

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Posted by chadcwoodward

GM badges can be picked up tonight correct?  Time?

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Posted by derekguder

Yup. 5-8 pm at GM HQ.

-
Derek Guder
Event Manager
Gen Con LLC

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