I found a listing on AAA's website using my membership that had an Alexander room for $217/night, but then I saw that one phrase that makes me say "Dammit, so close...": "non-refundable."
I booked Southport for now, hoping for a downtown room in the lottery (hahahaha - I've been in the 3 hour range there, so never a real shot) but I'm an optimist. Last 2 years I've booked Embassy out of block, but I don't think that's going to be an option this year. Slightly miffed that 3P booking sites are having their reservations honored, but if you booked direct, you're SOL.
The fact that we are even discussing this in September just shows how messed up the situation is.
I, too, was told by on-site staff that my reservation would be honored. WEB OF LIES!!!
3 Years ago I had the exact same issue with Embassy, although in my case I made the mistake of booking for several rooms as I was planning a big getaway vacation to GenCon for me and about 20 friends and so they asked for a reason for the stay. Made the mistake of telling the truth and as a result the not only cancelled the reservations (the next day) but at that point jacked up the prices to triple. For those people who have 3rd party reservations and think you still have a hotel room I recommend searching a couple of the news websites as I can't remember which one it was but just prior to the 2016 convention there were multiple reports of third party site bookers being bumped at the last minute for direct booker reservations. Trust no one in the hotel business especially with important vacation plans.
also a little irate about this glitch thing since I was looking nearly every day from day one of the 2016 con and at no point did either my app or computer log in show availability for August 2017, which did not surprise me since it was always middle October when it would pop up, but was definitively perplexed by all the posts on here of people that were getting Hilton brand hotels and for prices that suggested they were looking at outer ring locations but were adamant they were downtown. Since the rooms I get are my present to my friends (bday and xmas) I didn't mind paying premium rates even with a rewards card, but if they were giving significantly better rates due to a bug and gouging someone that was bringing in quite a bit of revenue and had shown loyalty for 3 years in spite of it that might have finally been the last straw.
For clarification the people who booked the Embassy rooms at non-con rates directly through the Embassy suites website have had those reservations cancelled. As far as I know the people who booked the non-con rate though 3rd party websites still have those reservations.
Posted on the 2017 thread, but as of this morning Homewood Suites is open for GenCon booking! Rates are not terrible, booked Tuesday to Sunday AAA for $1400, refundable.
Mr. Moderator - can this thread be moved to the 2017 forum? I created it for the 50th anniversary but there was no 2017 forum set up at the time. :)